Helpdesk

Mobile App FAQs 23

• What is Fantag?
• Is Fantag available on Apple devices?
• What information is required for Registration
• Why does Fantag need to know my location
• Is Fantag available on Android devices?

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Fantag Manager FAQs 17

• What is Fantag?
• Connecting TeamSnap and Fantag Manager Account FAQs
• What information is required for registration?
• Where should my video creators stand to film?
• Should I record using cellular data or wifi?

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Event Recap Page FAQs 6

• Does Fantag get a share of my revenue?
• Can I add old events to my Event Recap Page?
• Can I use the URL I generated on my existing website?
• Can I set different amounts for different assets?
• If a user pays once, do they have access to other events?

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Canceling a Subscription FAQs 6

• What happens to my content?
• How to Download All My Content
• What happens to the team members?
• How can I add a different payment method
• What happens if my credit card doesn't process

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Deleting a Team FAQs 6

• What happens to all my team's content?
• How to Download all my team's content
• What happens to all my team members of that team?
• How will this affect my storage quota?
• How will this affect my subscription plan?

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Fantag Manager Uploader FAQs 0

Fantag Manager How-To Videos and Articles 18

• Setup hardware or software encoder with connected camera
• Welcome to Fantag!
• How To Create An Event in Fantag Manager
• How To make your live stream Fantag-ready
• How To Create a Team

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Fantag Mobile How-to Videos and Articles 6

• Welcome to Fantag!
• Creating a Fantag Event on your Mobile Application
• How To Record Using the Fantag App
• How To Capture Multiple Angles at Your Event
• Where to set up cameras at an event

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Settings Help 3

• Advanced Video Capture Settings on Android Devices
• Advanced Video Capture Settings on iOS Devices
• Fantag Manager Stream Management Advanced Settings

Event Recap Page Help 1

• How to Use the Event Recap Page

Fantag Uploader Help 10

• How to upload offline video using Fantag Uploader
• Downloading the Fantag Uploader (Mac and PC)
• Finding your clips on your AVCHD camera (Mac)
• Finding your clips on your GoPro (Mac)
• Finding your clips on your DSLR camera (Mac)

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Stream-Forwarding Setup 0