Canceling a Subscription FAQs

Come here for questions on cancelling your subscription

What happens to my content?
Your content will not be retrievable by the team members or the team owner once your plan is canceled. It is recommended that you download any or all of you...
Mon, Jul 9, 2018 at 3:51 PM
How to Download All My Content
Welcome back!  In this video, we will go through the process of downloading your content from Fantag Manager. If you are planning to cancel your Fanta...
Mon, Jul 9, 2018 at 2:27 PM
What happens to the team members?
Once you delete your team, your team members will no longer have access to the team or the  video content of the team. Before deleting your team, we recommen...
Mon, Jul 9, 2018 at 3:53 PM
How can I add a different payment method
In order to add or change your payment method, login to your Fantag Manager account and go to your My Account page location in the dropdown where your usern...
Wed, Nov 7, 2018 at 9:55 AM
What happens if my credit card doesn't process
If you get a notification that your credit card did not process or is expired, go to the My Account page in order to update your payment method. If you forg...
Mon, Jul 9, 2018 at 3:46 PM
How can I upgrade or downgrade my plan instead of canceling
This is another feature inside of the My Account page. Once on the My Account page, you’ll see the first drop down is the option to upgrade or change your p...
Mon, Jul 9, 2018 at 3:47 PM