TeamSnap Live Help

Come here for questions about Fantag's integration into the TeamSnap Live feature

How to create video highlights in TeamSnap Live
Fantag has teamed up with TeamSnap to bring  video highlights to TeamSnap Live. To begin, open your TeamSnap app. Click into a live event, an...
Wed, Nov 7, 2018 at 10:09 AM
I captured a few clips from my game. How do I access those videos?
Your clips will appear in the TeamSnap Live chat room in real time.  Everyone that views the game in progress will be able to see the highlights. You will a...
Fri, Aug 17, 2018 at 4:02 PM
I was logged out of the Fantag app and now I can’t log back in. How do I log back into the Fantag app?
If at some point when trying to use Team Snap Live, powered by Fantag, and get the below error, you have unfortunately been logged out of Fantag. A...
Tue, Aug 21, 2018 at 3:13 PM
How do I reset my Fantag password?
If you have misplaced the login credentials we email you, you will need to reset your Fantag password. To do this: Open the Fantag app If the sign up...
Tue, Aug 21, 2018 at 3:12 PM
I tagged a play to send to TeamSnap after the play happened, did I miss it?
No. Ideally you will be tagging plays 1-3 seconds after they happen live. Once the Fantag button is tapped, Fantag will capture the previous 15 seconds of a...
Tue, Aug 21, 2018 at 3:05 PM
Connecting TeamSnap and Fantag Manager Accounts FAQs
Where do I go to connect my TeamSnap and Fantag Manager account? Start by clicking on the drop down where your name is stated. Click profile. At the bottom...
Fri, Oct 19, 2018 at 2:45 PM
Where can I find all of the plays that I tagged?
All of the highlights are available in the TeamSnap Live chat room during and after the event. You will also be able to access the highlights in the Fantag m...
Tue, Aug 21, 2018 at 3:15 PM
I tagged the play a little late. Can I edit the start time of my highlight?
You can edit the length of your highlight inside the Fantag app once the event is over or by signing up for Fantag Manager. In the app, open your even...
Tue, Aug 21, 2018 at 3:26 PM
Our team wants to have multiple people filming the action. Can we sync our cameras to create multiple highlights?
Yes. In order to do that, you must sign up for Fantag Manager. To sign up, click here. In Fantag Manager, you will have the ability to assign multiple video...
Tue, Aug 21, 2018 at 3:29 PM
When I try to open the Fantag app, it prompts me to record or go back to TeamSnap Live…
In order to use the Fantag app you need to end your live game in TeamSnap. To do this, make the game final in the progress screen and enter the final score....
Mon, Aug 20, 2018 at 12:21 PM